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Consulting At JIZHAN, we’re always ready to assist you with any inquiries about our products. You can reach out to us via phone, email, or other communication channels, and our professional customer service and sales teams will be available 24/7 to provide prompt and informative responses. If you’re interested in a specific product or need guidance to find the right equipment, don't hesitate to contact us. We’re committed to offering you satisfactory solutions and ensuring you have all the information you need quickly and efficiently.
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Installation & Training After purchasing any of our printing machines, JIZHAN ensures that they operate smoothly by sending our skilled technicians to your factory for installation and commissioning. We provide on-site training covering operational procedures, maintenance, and care to empower you with a deep understanding of the equipment. This knowledge helps prolong the lifespan of your machinery and enhances its performance.
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Online Support JIZHAN offers professional online support, including text and video assistance, to promptly address your queries and concerns about machine operation. Our printing equipment comes with a remote management system, allowing us to provide instructions and solve issues more efficiently and accurately through an internet connection.
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Repair & Maintenance If the printer you purchased requires repair at some point, contact us immediately for comprehensive and timely service. In cases where remote support is insufficient, we promptly dispatch our technical staff to your location, regardless of where your factory is situated, aiming to minimize downtime and loss.
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Spare Parts We offer a wide range of spare parts to extend the lifespan of your printing equipment. Whether you're purchasing a machine for the first time or upgrading your old one, we ensure timely delivery of spare parts via express shipping. If ordered with the equipment, we'll ship them together for your convenience.
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Technological Upgrading For those looking to expand production lines or upgrade technology, our professional technical team is at your service. We offer specialized advice and solutions customized according to your evolving needs, ensuring your printing machinery stays up-to-date with the latest advancements.
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Raw Material Procurement For new factories or those in search of reliable raw material suppliers, JIZHAN offers procurement services. We understand the challenges in sourcing materials like inks and UV lamps, so we're here to help you secure the quality supplies you need for uninterrupted operation.
